Accordingly to the HSE Framework, we have carried out a significant amount of preliminary investigation, including an extensive literature survey, the development of a HSE conceptual framework and, in collaboration with MU Hospitals and Clinics, a large number of healthcare improvement projects in the past three years that have largely validated the approach’s academic relevance and practical value. Project scope varied from improvement analysis in the individual system areas of facilities (equipment keeping and management, patient transportation), human resources (clerk job design, hire replacement system), and information (release of medical information, patient registration, administration of pharmacy and medication, medical information integration), to the design of complete operational units. Please contact us if you are interested in further information on these works.